Archive for June, 2011
What’s Your Password?
Just about everything has a password associated with it. But many of us are not doing a good job at password creation as usage. Do you … Use the same password? Many of us create one password and use it everywhere. Once the password is discovered by a scammer/hacker then it can be used. Have [...]
Telephones and Customer Service
Sometimes what may look like a nice technology advancement may in reality be a Customer Service nightmare. Whenever we use technology in business we need to relate it back to how we do business and our principles. Auto Attendant Many businesses use these. They are without an doubt a cost saver. A business doesn’t have [...]
